The information on this page is intended for patients seeking copies of the information which the Trust holds about them.
Rights of access
The General Data Protection Regulation (GDPR) and the Data Protection Act 2018 give individuals (“Data Subjects”) rights to access information held about them held by organisations (“Data Controllers”). GDPR places obligations on data controllers to handle and manage information in a specific way.
How to make a request
Other types of disclosure
The Information Governance Team is only able to deal with subject access requests pertaining to non-health information.
If you are seeking copies of your health records, you should contact the Subject Access Team.
What you need to provide
You must provide written evidence of identity and, attach copies of the relevant evidence as described in the application form. Please do not send original documents.
What you can expect from us
For all DSARs for non-health information, we ask the staff members themselves to search their mailboxes and provide the IG Team with copies of all emails relating to the data subject. Only in the case of an official investigation, where disclosure is necessary for the purposes of the prevention or detection of crime or the apprehension or prosecution of offenders, may emails be accessed covertly.
We will respond to your request within the statutory calendar month upon receipt of all relevant evidence that you have the legitimate rights to access the records. However, if we are receiving significant volumes of requests and if there is any delays we will contact you.
You can contact the team via:
- Tel: 01932 722416 / 07510 383275
Unencrypted email is not secure, and Trust policy normally prohibits staff from disclosing personal data by email. If you send us personal data by such means (for example by emailing a completed application form to us), we will infer your authority for us to do likewise in correspondence with you.
If you would like to find out more about how the Trust deals with data subject access requests for non medical information, please contact the Information Governance Team. For more general information about your subject access rights, you may find the Information Commissioner’s Office guidance useful.