Case Number 3557
Request Date 26/03/2014
Completion Date 08/04/2014

 

Details of the Request

I would like to submit a Freedom of Information Request relating to specific ICT contract(s) for Storage Hardware Maintenance and Storage Virtualisation Software which may include:

  • Server Hardware Maintenance
  • Server Software Licensing (VMware, Solaris, Unix, Linux, Windows Server)
  • Server Software Maintenance/Support (VMware, Solaris, Unix, Linux, Windows Server)
  • Storage Area Network Maintenance/Support (EMC, NetApp etc)

 

For each of the types of server ICT contracts above can you please send me the following data types:

  • Contract Title:
  • Contract Type: Please input one the type of contract above e.g. Hardware Maintenance, Software Licensing
  • Existing/Current Supplier:
  • Hardware Brand: Please state the hardware or software brand related to the contract with supplier e.g. Hardware Maintenance could be Dell, IBM etc
  • Number of Users: Number users for m
  • Operating System / Software(Platform): (Windows, Linux, Unix, VMWare etc.) the brand name relating to the contract.
  • Total Contract Value: (For the whole duration of the contract, if the total value sent is per annum please state this in the response)
  • Contract Duration: (Please can you also include notes if the contract includes any contract extension periods.)
  • Contract Expiry Date:
  • Contract Review Date: (An approximate date of when the organisation is planning to review this particular contract.)
  • Brief Contract Description: I require a brief description of the service provided under this contract.
  • Internal Contact: (The person from within the organisation that is responsible for reviewing and renewing this particular contract. Please include there full name, job title, direct contact number and direct email address.)

 

If there is more than one supplier for these contract can you please split the contract individually for each supplier. So the information above which I am requesting is for each supplier.

If this service is part of a managed contract please can you send me the contract information for this managed service including Hardware Brand, Number of Users, Operating System, and contact details of the internal contact responsible for this contract.

 

Details of the Response

Contract Title: Server Hardware Maintenance
Contract Type: Hardware Maintenance
Existing/Current Supplier: Prestige Systems
Hardware Brand: HP, Dell
Number of Users: 3918
Operating System / Software(Platform): Windows, Linux, VMWare.
Total Contract Value: £9.6k annually
Contract Duration: Annual renewable Oct 14
Contract Expiry Date: 30/09/2014
Contract Review Date: July 2014
Brief Contract Description: 24 x 7 x 365 4hr response hardware maintenance.
Internal Contact: Malcolm Flier, Head of IT, 01932723559, This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Contract Title: Server Software Licensing (VMware, Solaris, Unix, Linux, Windows Server)
Contract Type: Software Licensing
Existing/Current Supplier: Trustmarque
Hardware Brand: HP, Dell
Number of Users: 3918
Operating System / Software(Platform): (Windows, Linux, Unix, VMWare etc.) the brand name relating to the contract.
Total Contract Value: They are our licence supplier so value depends on how many additional licences we procure during the year.
Contract Duration: Annual
Contract Expiry Date: On-going
Contract Review Date: Pricing of licences reviewed at the time if request being received
Brief Contract Description: Trustmarque supply software licences on demand.
Internal Contact: Malcolm Flier, Head of IT, 01932723559, This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Contract Title: Server Software Maintenance/Support (MS Exchange, Windows Server, AD, Citrix)
Contract Type: Software Maintenance
Existing/Current Supplier: Novus group
Hardware Brand: HP, Dell
Number of Users: 3918
Operating System / Software(Platform): Windows, Citrix, AD.
Total Contract Value: £16 000.00
Contract Duration: Annual renewal
Contract Expiry Date: March 2015
Contract Review Date: Jan 2015
Brief Contract Description: Technical support for Citrix, Exchange, Active Directory software.
Internal Contact: Malcolm Flier, Head of IT, 01932723559, This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Contract Title: Storage Area Network Maintenance/Support (EMC, NetApp etc)
Contract Type: SAN Maintenance and Support
Existing/Current Supplier: NexSan and CD-Datahouse
Hardware Brand: NexSan
Number of Users: 3918
Operating System / Software(Platform): NexSan
Total Contract Value: £13 100.00 per annum
Contract Duration: Annual renewal
Contract Expiry Date: July 2014
Contract Review Date: May 2014
Brief Contract Description: Hardware support and diagnostics
Internal Contact: Malcolm Flier, Head of IT, 01932723559, This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Contract Title: VMware Support
Contract Type: Software Maintenance
Existing/Current Supplier: Trustmarque
Hardware Brand: VMware
Number of Users: 3918
Operating System / Software(Platform): VMware.
Total Contract Value: £17 600.00
Contract Duration: Annual renewal
Contract Expiry Date: July 2014
Contract Review Date: Apr 2014
Brief Contract Description: Vmware support & licence subscription (VvSphere for 7 servers, plus vCenter for each site).
Internal Contact: Malcolm Flier, Head of IT, 01932723559, This email address is being protected from spambots. You need JavaScript enabled to view it.