Details of the Request
Under the Freedom of Information Act, I would like to request records of all complaints made against each hospital in your trust (Ashford and St Peter's), and the cost to the trust in dealing with the complaints, for the following years
I would like to receive information on all types of complaints: against individuals (doctors / nurses), service, general etc. and the cost to the trust of dealing with each complaint.
Details of the Response
Please find attached the redacted data requested regarding complaints for the past year (2013). The Trust does not hold data on the cost to the Trust of dealing with each complaint.