Case Number 3573
Request Date 03/04/2014
Completion Date 15/07/2014

 

Details of the Request

Under the Freedom of Information Act, I would like to request records of all complaints made against each hospital in your trust (Ashford and St Peter's), and the cost to the trust in dealing with the complaints, for the following years

  • 2013
  • 2008
  • 2003

I would like to receive information on all types of complaints: against individuals (doctors / nurses), service, general etc. and the cost to the trust of dealing with each complaint.

 

Details of the Response

Please find attached the redacted data requested regarding complaints for the past year (2013). The Trust does not hold data on the cost to the Trust of dealing with each complaint.

 

 

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