Case Number 3714
Request Date 16/07/2014
Completion Date 21/07/2014

 

Details of the Request

Under the provisions of the Freedom of Information Act, please could you provide the following information about your ICT configuration:

  1. How many workstations (desktops, laptops and VDI clients) do you have on your estate?
     
  2. Is your workstation estate covered by a desktop management and asset management software tool?
     
  3. If so, which vendor and product (eg Microsoft SCCM, Novell ZENworks) do you use?
     
  4. How many licences do you have currently under maintenance?
     
  5. How many mobile devices (eg Smartphones, Tablets, Blackberry) do you support within your estate?
     
  6. Do you have a management/enforcement product supporting mobile devices?
     
  7. If so, which product/s do you use?
     
  8. How many licences do you have currently under maintenance?
     
  9. Which software product do you use for your IT and general service desk tool?
     
  10. When is the renewal due on the maintenance?
     
  11. Do your users make use of cloud-based storage services such as Dropbox?
     
  12. Do you currently have a mobile and desktop file sharing solution that allows "Dropbox-like" functionality to your users?
     
  13. If so, which vendor and product do you use?
     
  14. What file transfer solutions (eg FTP, SFTP, SCP) are you using for moving files in and out of your organisation?
     
  15. Do you run older (legacy/green-screen/main-frame) systems within your estate?
     
  16. How do you connect to the older systems (eg terminal emulation)?
     
  17. How do you integrate the older systems with newer technologies (eg GUI/NUI front-end making ODBC calls to older/legacy system)?
     
  18. Which directory service/s (eg Active Directory, eDirectory, OpenLDAP etc) do you use within your organisation?
     
  19. How many users, service accounts and groups do you have in each directory?
     
  20. If you run multiple directories, do you synchronise objects between them?
     
  21. If so, which software product do you use?

 

Details of the Response

1) How many workstations (desktops, laptops and VDI clients) do you have on your estate?

2085

 

2) Is your workstation estate covered by a desktop management and asset management software tool?

Yes

 

3) If so, which vendor and product (eg Microsoft SCCM, Novell ZENworks) do you use?

Novell Zenworks

 

4) How many licences do you have currently under maintenance?

2200

 

5) How many mobile devices (eg Smartphones, Tablets, Blackberry) do you support within your estate?

40

 

6) Do you have a management/enforcement product supporting mobile devices?

Yes

 

7) If so, which product/s do you use?

Airwatch

 

8) How many licences do you have currently under maintenance?

100

 

9) Which software product do you use for your IT and general service desk tool?

Home grown product

 

10) When is the renewal due on the maintenance?

Never

 

11) Do your users make use of cloud-based storage services such as Dropbox?

No

 

12) Do you currently have a mobile and desktop file sharing solution that allows "Dropbox-like" functionality to your users?

Only between two Trusts on a secure network

 

13) If so, which vendor and product do you use?

n/a

 

14) What file transfer solutions (eg FTP, SFTP, SCP) are you using for moving files in and out of your organisation?

n/a

 

15) Do you run older (legacy/green-screen/main-frame) systems within your estate?

Yes

 

16) How do you connect to the older systems (eg terminal emulation)?

Ericom Webconnect

 

17) How do you integrate the older systems with newer technologies (eg GUI/NUI front-end making ODBC calls to older/legacy system)?

ODBC

 

18) Which directory service/s (eg Active Directory, eDirectory, OpenLDAP etc) do you use within your organisation?

Active Directory

 

19) How many users, service accounts and groups do you have in each directory?

3400

 

20) If you run multiple directories, do you synchronise objects between them?

n/a

 

21) If so, which software product do you use?

n/a