Case Number 3844
Request Date 20/10/2014
Completion Date 05/11/2014

 

Details of the Request

1. IT resources

  1. Does the trust manage and support its own IT functions in house or outsource it to an ICT partner?
  2. If outsourced, who does the trust outsource its IT functions to?
  3. If available, please provide an organigram
  4. If available, please provide a list of all live and current IT contracts

 

2. Desktop PC and laptop hardware

  1. How many desktop PCs and laptops does the trust have?
  2. Which brands of PCs/Laptops (and percentage of PC fleet) does the trust use?
  3. Which vendor/reseller(s) does the trust use to purchase the majority of its desktop PCs and laptops?
  4. How much did the trust spend and plan to spend on purchasing desktop PCs and laptops in 2013-14, 2014-15 and 2015-16?
  5. What is the trust's PC refresh policy?
  6. When does the trust plan to next refresh its PCs?

 

3. Desktop PC and laptop software – Operating systems

  1. What operating system software is used and how many licenses does the trust have for each one?
  2. Which vendor(s) or software reseller does the trust use?
  3. How much did the trust spend and plan to spend on purchasing desktop PC operating system licenses in 2013-14, 2014-15 and 2015-16?
  4. What is the trust's operating system software upgrade policy or plans?

 

4. Desktop PC and laptop software - Office

  1. What PC office software does the trust use and how many licenses does the trust have for each software version?
  2. Which vendor(s) or software reseller does the trust use?
  3. How much did the trust spend and plan to spend on purchasing PC office software licenses in 2013-14, 2014-15 and 2015-16?
  4. What is the trust's office software upgrade policy or plans?
  5. Does the trust use “Software As a Service” (SAS) services? If so, which supplier provides it? And what SAS services or products does the trust use?

 

5. Servers - hardware

  1. How many physical servers does the trust manage onsite and offsite?
  2. Which vendor(s) does the trust use?
  3. How much did the trust spend and plan to spend on purchasing server hardware in 2013-14, 2014-15 and 2015-16?
  4. What is the trusts server refresh policy?
  5. When does the trust plan to next refresh or procure new servers?
  6. How many of the trust’s staff (FTE) manage the trusts servers?
  7. How much does it cost the trust annually to run its server room(s)?

 

6. Servers - OS software

  1. What server operating system software does the trust use and how many licenses does it have for each?
  2. Which vendor(s) does the trust use to purchase server OS software?
  3. How much did the trust spend and plan to spend on purchasing server OS licenses in 2013-14, 2014-15 and 2015-16?

 

7. Data centres

  1. Does the trust run/manage its own data centre or is this managed externally?
  2. Is the data centre on site, off site (another NHS trust), off site (private site in UK), off site (private site outside UK) or other (please specify).
  3. Which vendor(s) supplies the trust’s data centre?
  4. How much did the trust spend and plan to spend on data centre services in 2013-14, 2014-15 and 2015-16?
  5. How much did the trust spend and plan to spend on staff expenses to run its data centre in 2013-14, 2014-15 and 2015-16?
  6. When was the contract awarded?
  7. When does the contract expire?
  8. Does the trust use “Infrastructure As a Service” (IAS) services? If so, which supplier provides it? And what IAS services or products does the trust use?

 

8. Networks - fixed line telecoms, ISP/Broadband/WAN/data connectivity

  1. Which vendor(s) does the trust use for fixed line telecoms and data network connectivity?
  2. How much did the trust spend and plan to spend on fixed line telecoms and data network connectivity services in 2013-14, 2014-15 and 2015-16?
  3. When did the contracts start and when do they expire?

 

9. Mobile phone network and handsets

  1. Which mobile telecoms network provider does the trust use?
  2. How many mobile phones does the trust have?
  3. Are mobile handsets provided as part of contract with telecoms network provider?
  4. If not, which vendor(s) does the trust use to procure mobile phone handsets?
  5. What mobile handsets does the trust use?
  6. How much did the trust spend and plan to spend on mobile network services in 2013-14, 2014-15 and 2015-16?
  7. When did the trust’s mobile network contract start and when does it expire?
  8. Does the trust use a mobile device management solution?
  9. How many mobile device management licenses does the trust have?
  10. Which vendor(s) does the trust use for its MDM software solution?
  11. How much did the trust spend and plan to spend on MDM software in 2013-14, 2014-15 and 2015-16?
  12. If none currently used, are plans in place to procure an MDM system in future?
  13. Does the trust currently have a BYOD policy in place?
  14. Does the trust currently have a CYOD policy in place?

 

10. Mobile devices: tablets, COWs, digital pens

    For each of the above 3 types of mobile devices:
  1. How many does the trust have?
  2. Which vendor(s) does the trust use to procure?
  3. What brand of device does the trust use?
  4. How much did the trust spend and plan to spend on the mobile device in 2013-14, 2014-15 and 2015-16?
  5. Are plans in place to procure more mobile devices? (if so, how many)

 

11. Printers

  1. Does the trust use a managed printer service? If so, who provides it?
  2. How many printers does the trust have?
  3. Which brands of printers does the trust use?
  4. How much did the trust spend and plan to spend on printers in 2013-14, 2014-15 and 2015-16?
  5. What is the trust’s refresh policy for its printers?

 

Details of the Response

Please see response on attached spreadsheet and structure chart