Grievance Policy

Policy Statement

This policy forms a part of Ashford & St Peter’s Hospitals NHS Foundation Trust (ASPH) people strategy to being a great place to work and be a patient, where we listen, empower and value everyone The Trust’s values (the ‘4P’s’) are integral to all aspects of day-to-day life in the organisation and underpin the application of all our employment policies and procedures.

The Trust has a duty to promote equality of opportunity and the removal of discrimination where it is found to exist and will apply this policy fairly and consistently irrespective of race, disability, gender, sexual orientation, religion or belief, age, transgender status, caring responsibilities, flexible working status, pregnancy, relationship status, staff association or trade union activity.

Anyone working in the Trust may, at some time, have problems or concerns about their work, working conditions or relationships with colleagues that they wish to talk about with management. It is expected that the vast majority of such issues will be resolved through informal local discussion. Where such an approach fails to resolve the matter to the employee’s satisfaction, and they wish to discuss the matter further, the grievance procedure is the approach to taking the matter forward, where possible to resolution.

The grievance procedure is used by the Trust to deal formally with employees' grievances and aims to settle grievances fairly and as quickly as possible. This policy is applicable to all Trust employees.

Policy Details