The Trust is required to clearly define policies and procedures for their premises under its control. Through this Operational Policy, Estates contribute to providing a safe, high quality Healthcare environment for the Trust’s patients, staff and visitors.

This policy is intended to represent a clear undertaking by the Estates Department of the Estates and Facilities Directorate to carry out a range of specified services to the standard and level detailed in this document.

This policy has been designed to reflect the working relationship that exists between the Estates Department and its end users and stakeholders. It is anticipated that this document will supplement the Estate activity and services to the Trust and act as assurance on the matters in which end users and stakeholders receive the activities and services. This Estates departmental policy provides guidelines to cover:-

  1. A clearly defined Operational Policy (this Policy)
  2. Qualitative statements about the services to be provided.
  3. Programmes for continuing improvement in delivering those services.
  4. The framework, constraints and boundaries within which those services are delivered.
  5. The organisation, roles and responsibilities of Estates and Facilities directorate staff and resources to provide those services
  6. The means of measuring and monitoring the efficacy and efficiency of the Estates Department; and to assure Value for Money; to regularly review the scope and definition of provided Estates Department services within a healthcare environment.


Policy Details

Download: PDF version
Compiled by: Ian Rowlan, Assistant Director of Estates Operational Services
Ratified by: Estates and Facilities Assurance Group
Date Ratified: January 2020
Date Issued: July 2020
Review Date: January 2023
Target Audience: Estates and Facilities Staff
Contact name: Ian Rowlan, Assistant Director of Estates Operational Services


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