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Clinical staff looking at a set of notes

The services we offer

Details
Last Updated: 11 June 2021

Hopefully, you will have enough information about our key departments and specialties from the “who we are” section (and the links on our website).

In this section, we have more details on our patient services and communications.

  • Specialties and clinical services
  • Non clinical services
  • Patient information leaflets
  • PALS
  • Complaints
  • Customer affairs
  • Bereavement office
  • Corporate communications

 

Services for which we are entitled to charge a fee:

Service Fees
Subject Access to Health Record £50.00
Electronic computer print out and or X-ray on a CD £10.00

 

We do not charge for materials supplied in any FOI request. However, if the completion of the request would exceed 18 staff hours or comprise an exceptionally large amount of photocopying, a charge may be required to be paid before materials are released. We shall make this clear to the requester on acknowledgement of the request. The majority of requests received since the inception of the Act have been resolved through email contact or via direction to the appropriate document on our website.

 

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Our Publication Scheme

  • Who we are
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Two staff members

About the Trust

We are the largest provider of acute hospital services in Surrey, serving a population of more than 380,000 people in the boroughs of Runnymede, Spelthorne, Woking and parts of Elmbridge, Hounslow, Surrey Heath and beyond.

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Ashford Hospital main entrance

Ashford Hospital

Ashford Hospital is situated on the A30 to the west of London, close to the junction 13 of the M25 and Heathrow Airport.

London Road, Ashford,
Surrey, TW15 3AA

Switchboard: 01784 884488

Link to AccessAble website for Ashford Hospital  

AccessAble for Ashford

The Emergency department at Saint Peter's Hospital

St Peter's Hospital

St. Peter’s Hospital, Chertsey is situated in greenbelt parkland between Woking and Chertsey near junction 11 of the M25.

Guildford Road, Chertsey,
Surrey, KT16 0PZ

Switchboard: 01932 872000

Link to AccessAble website for St Peter's Hospital  

AccessAble for St Peter's

© 2023 Ashford and St Peter's Hospitals NHS Foundation Trust
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