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Introduction

This operational policy covers the use and management of the electronic observations system across the organisation, which is currently VitalPAC. It explains the procedures to follow when using VitalPAC so that there is continuity of observations and minimal risk to patient care. In combination with hands-on training, readers of this policy should be able to record observations and escalate deteriorating patients safely and effectively.

“VitalPAC is a system that facilitates standardisation of clinical care to patients within our hospitals. To ensure we optimise the system and deliver care that is of a high quality and safe, all areas with VitalPAC must enter the observations into the electronic devices. No observations are to be documented on paper charts or Integrated Care Pathways (ICPs). The only exception to this would be during a system failure or scheduled downtime where the Business Continuity Plan has been invoked.”

Sue Tranka
Chief Nurse

 

Scope

This policy applies to the following staff groups:

  • All frontline clinical staff recording patient observations in adult inpatient ward areas
  • Clinical staff viewing patient observations and associated data (e.g. pathology results)
  • Non-clinical staff requiring access to patient observations (e.g. claims, clinical governance, clinical coders)

 

Purpose

The purpose of this document is to set out the procedures to follow when using VitalPAC so that there is continuity of observations and minimal risk to patient care.

 

Policy Details

Download: PDF version
Compiled by: Carol A Jones, Nursing Lead for VitalPAC
Ratified by: Senior Nursing and Midwifery Committee
Date Ratified: August 2019
Date Issued: April 2021
Review Date: August 2022
Target Audience: All users of the VitalPAC application suite
Contact name: Carol A Jones, Nursing Lead for VitalPAC

 

See also:

  • VitalPAC and NEWS Training documents
  • VitalPAC Help and Info web pages the VitalPAC Support web page and the Info icon on iOS (mobile) devices
  • The Trust Cleaning and Disinfection Policy
  • Trust Records Management Policy
  • Trust Policy for the Use of Email
  • Information Security Policy
  • VitalPAC Business Continuity Plan
  • CareFlow Operational Policy
  • National Early Warning Score (NEWS) 2 – Standardising the assessment of acute illness severity in the NHS – report from the Royal College of Physicians