Ashford and St. Peter’s Hospitals NHS Foundation Trust (ASPH) recognises the important role which voluntary activity plays in complementing the work of its staff and welcomes the contribution that volunteers make and actively supports the use of volunteers in a variety of roles.

This Volunteer Policy sets the minimum standards for the way the Trust works with volunteers, drawing on a number of other identified policies throughout1.

Arrangements between the Trust and the Volunteer are binding in honour only and there is no intention to create legal relationships between the Trust and the volunteer. However, the Volunteer will be expected to support a culture consistent with our core values, Patients first; Personal responsibility; Passion for excellence; Pride in our team, and to agree to and sign a Voluntary Agreement (Appendix 1) setting out the basis of the partnership. Either party may cancel the partnership at any time.


General Principles

Volunteering is open to all, regardless of background, ethnicity, faith, gender, sexual orientation or disability. The Trust’s Single Equality Scheme guides all its dealings with volunteers.

The minimum age for volunteering is 16 years and there is no upper age limit provided the volunteer is able to fulfil the duties of the role. Where there may be concerns about the volunteer’s fitness to undertake the duties of the role then consideration will be given to a referral to Occupational Health.

The Trust has a number of set and defined principles and processes that underpin volunteer involvement in its activities. These are outlined below. The principles will ensure fair and equal treatment of all volunteers


Policy Details

Download: PDF version
Compiled by: Patient Experience and Involvement Manager
Ratified by: Snr. Nursing & Midwifery Leadership Team Committee
Date Ratified: November 2014
Date Issued: December 2014
Review Date: November 2016
Target Audience: All areas using Volunteers
Contact name: Patient Experience and Involvement Manager


See also:

  • Single Equality Scheme
  • Recruitment and Selection Policy & Procedure
  • Health and Safety
  • Volunteer Handbook