The Healthcare Commission’s annual Healthcheck Ratings for 2007/08, published today, show that Ashford and St. Peter’s hospitals have improved in both the quality of services and use of resources.

The latest ratings for 2007/08 and the previous ratings for 2006/07 for the Trust, which provides services to more than 400,000 people who primarily live and work in the Boroughs of Elmbridge, Hounslow, Runnymede, Spelthorne, Surrey Heath and Woking, are:

  2007/08 2006/07
Quality of Services Good Fair
Use of Resources Fair Weak


Paul Bentley, Chief Executive at Ashford and St. Peter’s Hospitals NHS Trust, says: “All our staff have worked really hard over the last year to ensure that our ratings have improved. We have focussed on reducing the time that patients wait, reducing the number of hospital infections and increasing the level of service we provide to patients, their relatives and visitors. The real improvements we have seen are a testament to the skill and diligence of our staff.”

The healthcheck rating provide a very solid base from which the Trust will move forward to Foundation Trust status, which offers the chance to further improve our services and connect more with all our local communities.


The Healthcare Commission’s assessments show that Ashford and St. Peter’s was rated in a variety of areas as follows:

  • Safety and cleanliness – 12/13
  • Standard of care - 9/9
  • Waiting to be seen – 11/13
  • Dignity and respect – 10/10
  • Keeping the public healthy – 5/5
  • Good management – 15/17


Chairman at Ashford and St. Peter’s Hospitals NHS Trust Aileen McLeish said: “All staff can be proud of this achievement - we have moved up a level in both areas. This is recognition of the significant efforts made by all staff to ensure that our patients get the best possible clinical service. However, we are not complacent and recognise that there is more we can do. Both our Patient and Staff Surveys indicate that there is further work we can do to ensure that both patients and staff benefit from improved services at Ashford and St. Peter’s hospitals.”


The Trust’s recently published annual report outlines achievements during 2007/08 which include:

  • Building a financial surplus of £2.5 million and a sustained position delivered by the cost controls put in place.
  • 18 week targets to see all admitted and non-admitted patients met with some ease ensuring that waiting times for patients were significantly reduced.
  • A firm grip on infection control. MRSA cases reduced by 51.6 per cent, and after we were hit early by Norovirus in 2007, for the last eight months we have been 27 per cent below our C.difficile guideline target.
  • We have continued to innovate, adding the new Stroke unit to the Rapid Access Centre. We have also refurbished areas of the core of Ashford Hospital including the new Breast Unit and the Eye Ward and Clinic. At St. Peter’s we have started demolishing the old Ramp building and constructing a new building containing the new mortuary. We have also opened an eighth Neonatal Intensive Care cot.
  • We have had more births than ever before, and treated inpatients and outpatients at almost 460,000 visits to both hospitals.

Paul Bentley, continued: “These latest Healthcheck ratings also recognise the improvement in our financial position at the Trust with a move from ‘weak’ to ‘fair’ for use of resources. Our financial model for the years to come forecasts surpluses which we will be able to reinvest in hospital services for our local population.”